Customer Support
Returns & Refunds
We stand behind everything we sell. Our return and refund policy is in compliance with the Consumer Protection Act, 2019, Consumer Protection (E-Commerce) Rules, 2020, and applicable guidelines issued by the Department of Consumer Affairs, Government of India. If you are not completely satisfied with your purchase, we are here to help. Please review our policy below and initiate your return within the eligible window.
Log into your account and submit a return request within 7 days of delivery (10 days for defective items).
Repack the item in its original packaging with all accessories, invoice, and warranty card included.
Our logistics partner will schedule a free doorstep pickup from your Delhi NCR address within 2–3 business days.
Once received and inspected, your refund is processed to your original payment method (UPI, bank, card, or wallet) within 5–7 business days.
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Need Help With a Return?
Our support team responds within 1 business day (Mon–Sat, 9am–6pm IST). You may also file a consumer complaint on the National Consumer Helpline (NCH) at 1800-11-4000.